Last Updated: 01/07/2023
We know that the privacy of your personal data is very important to you. This Privacy Policy describes how we collect, use, disclose and/or decimate information including personally identifiable data (“Personal Data”) and other information when you visit our website www.remotcare.com (the “Site”) or use our mobile app and other affiliated technological platforms to consume our health tech services.
- Information We Collect
1.1.Personal Information
- We may collect personal information from you when you voluntarily provide it to us through forms, registrations, or other interactions on the Site. This may include your name, email address, gender, contact information, date of birth, age and any other personal and health/medical information you choose to provide. By voluntarily providing us with Personal Data, you are consenting to our use of it, in accordance with this Privacy Policy.
1.2.Usage Information
We may automatically collect certain information about your device, browsing actions, and patterns when you access and use our Site.
This may include your IP address, browser type, operating system, referring URLs, and other technical information.
1.3.Location Information
Our Service may collect and use your location information (for example, by requesting your location in your profile or by using the GPS
on your mobile device) to provide certain functionality of our Service. We may use your location information in conjunction with your Personal Data.
2. Use of Information
2.1 Provide Services
We use the Personal Data you provide in a manner that is consistent with this Privacy Policy. If you provide Personal Data for a certain reason, we may use the Personal Data in connection with the reason for which it was provided. For instance, if you contact us by e-mail, we will use the Personal Data you provide to answer your question or resolve your problem. Also, if you provide Personal Data in order to obtain access to Remotcare Services, we will use your Personal Data to provide you with access to such services, in conjunction with such services and to monitor your use of such services. We may also use the personal information we collect to provide you with the health tech services you request and to fulfil any other purposes disclosed to you at the time of collection.
2.2 Communication
We may use your personal information to communicate with you, respond to your inquiries, provide customer support, and send you important updates or promotional materials related to our services. You can opt out of receiving these communications at any time.
2.3 Improve User Experience
We may use the information we collect to analyze trends, monitor the usage of the Site, and improve the overall user experience. This may include the use of cookies and similar tracking technologies. You can adjust your browser settings to refuse cookies, but please note that some features of the Site may not function properly as a result.
If Remotcare intends on using any Personal Data in any manner that is not consistent with this Privacy Policy, you will be informed of such anticipated use prior to or at the time at which the Personal Data is collected.
3. Use of Cookies
Cookies are small text files that, like most other Web servers, we place in your device that you use to access our website. This is done to recognise your device during a session or in your future visits to our website, primarily in order to provide better user experience.
3.1 Types of cookies used:
3.1.1 Essential Cookies:
These cookies are necessary for the operation of the Site and enable you to navigate and use its features.
3.1.2 Analytics Cookies:
We use analytics cookies to collect information about how visitors use the Site. This helps us understand and improve the performance and functionality of the Site. The information collected is aggregated and anonymous.
3.1.3 Functional Cookies:
Functional cookies allow the Site to remember choices you make and provide enhanced features and personalization. They may also be used to provide certain functionality, such as language preference settings.
3.1.4 Advertising Cookies:
We may use advertising cookies to deliver personalized advertisements based on your browsing activities and interests. These cookies may track your interactions with the Site and may be used to display targeted ads on other websites.
We will use cookies to identify how you arrived at our website, to sample what pages you found more interesting or relevant, navigational experience and patterns around our website to make it more effective and to derive choices on how to make it relevant for users depending on the type and settings of your browser, cookies may be accepted by default. Most Browsers accept cookies by default. You may change the settings of your browser to delete existing cookies or prevent future cookies from being automatically accepted. If you disable cookies, certain parts and functions of our website may not be available.
3.2 Cookie Consent
3.2.1 Implied Consent:
By using the Site, you are giving your implied consent for us to place cookies on your device in accordance with this Cookie Policy. If you do not agree to our use of cookies, you should adjust your browser settings or refrain from using the Site.
3.2.2 Cookie Banner:
Upon your first visit to the Site, you will be presented with a cookie banner or pop-up notice seeking your consent to use non-essential cookies.
By continuing to use the Site and not adjusting your settings, you are consenting to our use of cookies.
4. Data Sharing and Disclosure
4.1 Service Providers
We may engage third-party service providers to perform certain functions on our behalf, such as hosting the Site, processing payments, or analyzing data. These service providers will have access to your personal information as necessary to perform their functions but are prohibited from using it for any other purpose.
4.2 Legal Compliance
We may disclose personal information if required to do so by law or in the good faith belief that such action is necessary to comply with legal obligations, protect and defend our rights or property, or investigate potential violations of applicable laws.
4.3 Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, personal information may be transferred or disclosed as part of the transaction. We will notify you via email and/or a prominent notice on the Site of any change in ownership or uses of your personal information.
5. Links to other websites and services
This Privacy Policy applies only to the Platform and to the services provided. We do not permit third parties to collect Personal Data on our website or platform, but our website and platform may contain links to other web sites or services not operated or controlled by Remotcare (the “Third Party Sites”). The policies and procedures we described here do not apply to the Third Party Sites. The links from this website and platform do not imply that Remotcare endorses or has reviewed the Third Party Sites. We suggest contacting those sites directly for information on their privacy policies.
6. Data Security
We implement reasonable security measures to protect the personal information we collect. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
You have the right to access, update, and correct inaccuracies in your personal information. You may also have the right to request the deletion or restriction of your personal information, subject to applicable legal requirements. Please contact us using the information provided below to exercise your rights.
8. Changes to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any material changes by posting the updated Privacy Policy on the Site and updating the effective date.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our privacy practices, please contact us at privacy@remotcare.com